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    What Makes a Successful ECM Software Support Partnership?

    Posted by Ryan White on April 26, 2018

     

    Recently I was contacted by someone that used to work for one of our clients.  It must be 10 years since we last spoke, however she still had my cell phone number.  She has a new job at a different company and they have a problem similar to what we helped her solve before.   She hasn’t worked with us at all in these last 10 years, but she thought enough of us to recommend us to her new employer.

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    Tags: Construction, ECM, Software Support

    Making the case for an ECM upgrade: Do you REALLY need to switch?

    Posted by DTI Admin on February 02, 2018

    You were ahead of the curve years ago when your company invested in Enterprise Content Management (ECM software) technology. Back then you might have called it your scanning system or your imaging system.  If you are like most companies, you put a great system in place and once you got it working, you didn’t change much.  And while you may have done a few upgrades to the software, your business processes haven’t changed much.  With that in mind, it's easy to question whether or not an upgrade is really needed. After all, you saw great improvements after implementing your current solution, so why would you fix something you already fixed? Do you REALLY need to switch to a newer or more modern platform?  Sometimes the answer is no.  Here are 5 questions that can help you along the decision path:
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    Tags: Construction, Content Management, ECM, Software Support, Uncategorized

    Do I Need to Renew My Software Maintenance Contract?

    Posted by DTI Admin on January 23, 2018

    For most businesses, the purchase of software - especially robust software that is central to business operations - is a big expense. Once that software is purchased, we tend to look at the software maintenance contract in the same way we might consider a warranty for a television. Is it really needed? Is the price justified? Unlike a television warranty, software support packages are typically billed annually by the manufacturer or support provider. When considering whether a software maintenance package is really necessary, it's important to evaluate its impact. Let's take a look at a few considerations.

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    Tags: Construction, Content Management, ECM, maintenance contracts, software maintenance, Software Support, Uncategorized

    Do I need to upgrade my ECM software?

    Posted by DTI Admin on January 15, 2018

    If you are a long-time user of scanning and document imaging technology, think back to when you first saw a piece of paper move through a scanner and end up as an image on the screen.  That was pretty cool!  Then you added a digital sticky note and sent the image and note to someone else in an email. You were on the leading edge of technology and the official 'most tech savvy' person in the office!

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    Tags: Construction, Content Management, ECM, Uncategorized

    How Offsite Records Storage Can Improve Operations

    Posted by admin on July 21, 2016

    Offsite paper records storage can help you lower your operating costs, improve employee productivity, create more value from information assets, and protect your organization from the risks of litigation, audit, and disaster.

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    Tags: Content Management, Document imaging, Document Management, DTI, ECM

    Tips for a Paper-Free Business: Capturing Document Data

    Posted by admin on July 08, 2016

    Came across across an excellent article out on The Paperless Project website titled "Tips for a Paper-Free Business: Capturing Document Data" and wanted to share. This particular article focuses on three distinct areas of capturing document data: Bar code recognition, optical character recognition (OCR), and database lookups. Click here to access the full article.

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    Tags: Content Management, Document imaging, Document Management, Document Scanning, DTI, ECM

    Implementing ECM: Keys to Success

    Posted by admin on June 05, 2016

    By Ryan White...

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    Tags: Document imaging, Document Management, Document Scanning, DTI, ECM